Privacy Policy

This Privacy Policy discloses the privacy practices for the Low Energy Supplies and Services Pty Ltd websites (collectively, the “site”).

Low Energy Supplies and Services Pty Ltd trading as Think Bright (herein “Think Bright”) is committed to protecting your privacy online. Please read the following to learn what information Think Bright collect from you (the “User” or the “End User”) and how Think Bright use that information. If you have any questions about our privacy policy, please email us at customerservice@thinkbrighter.com.au

Please read this privacy policy carefully. By accessing or using the site, you acknowledge that you have read, understand, and agree to be bound to all the terms of this privacy policy and our site terms of use. If you do not agree to these terms, exit this page and do not access or use the site.

1. Security of Information

Think Bright take security seriously and take numerous precautions to protect the security of Personally Identifiable Information.

If you have created a Think Bright account, you can access your Personally Identifiable Information on our site through a password and your email address. This password is encrypted. Think Bright recommend that you do not share your password with anyone.

In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. Think Bright encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while Think Bright employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, Think Bright cannot guarantee the security of any information transmitted to or from the site, and are not responsible for the actions of any third parties that may receive any such information.

2. Changes to Privacy Policy

Think Bright may change this Privacy Policy at any time by posting the revised Privacy Policy in the “Privacy Policy” section of the site. The revised Privacy Policy is effective immediately when posted on the site. It is the responsibility of each User to review the site and the Privacy Policy periodically to learn of any revisions to this Privacy Policy. Your continued use of the site after the effectiveness of such revisions will constitute your acknowledgement and acceptance of the terms of the revised Privacy Policy.

3. Types of Information Collected and Uses of Collected Information

Think Bright collect two types of information about our site Users: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information

Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on the site, such as creating an account, ordering a product or service from us or our partners, submitting content and/or posting content in discussion forums, entering a contest or stakes sponsored by us or our partners, filling out a survey, posting a review, sending us or our partners feedback, requesting information about our services, submitting an affiliate agreement, applying for a job, posting a video or signing up for special offers from third parties through the site (collectively, “Identification Activities”), Think Bright may ask you to provide certain information about yourself.

It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, Think Bright may ask you to provide us with certain personal information about yourself, such as your first and last name, gender, mailing address (including post code), email address, telephone number and date of birth.

When you order products or services, Think Bright may also ask you to provide us with your credit card number, expiration date and authentication codes or related information.

Depending on the activity, some of the information Think Bright ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.

Think Bright use Personally Identifiable Information to provide products and services to you, administer Think Bright  sales and contests, enhance the operation of the site, improve our marketing and promotional efforts, analyse site use, improve our product and service offerings, and to tailor your experience with third parties as provided in Item 3 of this Privacy Policy. For example, if you send our customer service an email Think Bright may use your comments and feedback to tell others about our services, and may post your comment in our marketing materials or on our site.

In addition, if you use our site to send information or a product to another person, Think Bright may store your personal information, and the personal information of any recipient. Think Bright may use that other person’s contact information to allow him or her to view and accept your gift or to allow the recipient to access the information you requested Think Bright send.

Think Bright may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, including our site Terms of Use and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.

Non-Personally Identifiable Information

Non-Personally Identifiable Information is information that does not identify a specific End User.

This type of information may include things like the Uniform Resource Locator (“URL”) of the site you visited before coming to our site, the URL of the site you visit after leaving our site, the type of browser you are using and your Internet Protocol (“IP”) address.

Think Bright, and/or our authorised third party service providers and advertisers, may automatically collect this information when you visit our site through the use of electronic tools like Cookies and web beacons or Pixel tags, as described in Items 4 and 8 of this Privacy Policy.

Think Bright use Non-Personally Identifiable Information to troubleshoot, administer the site, analyse trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities.

Think Bright may also share this information with our authorised third party service providers and advertisers to measure the overall effectiveness of our online advertising, content, and programming.

4. Release of Non-Personally Identifiable Information

Think Bright may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers.

For example, Think Bright may share aggregated demographic information (which does not include any Personally Identifiable Information) with third party advertisers or third party advertising companies and other parties as provided below:

Think Bright use third party advertising companies to serve ads when you visit our site. These companies may use Non-Personally Identifiable Information about your visits to this and other sites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you.

Think Bright also use third party service providers to track and analyse Non-Personally Identifiable usage and volume statistical information from our Users to administer our site and constantly improve its quality.

Think Bright may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf, and is owned and used by us.

5. Release of Personally Identifiable Information

Think Bright will not share your Personally Identifiable Information with other parties except as provided below:

Think Bright may share your information with Think Bright Merchants and/or Service Providers.

From time to time, Think Bright provide offers from particular merchants (referred to as “Think Bright Merchants”) who, as part of the offer, request information on Think Bright customers who purchased the offer. In those cases, Think Bright share some of your Personally Identifiable Information with Think Bright Merchants. Sharing this Information will allow a Think Bright Merchant to market directly to you should they choose to do so.

Think Bright will only share Personally Identifiable Information with a Think Bright Merchant if you engage in an Identification Activity, and then only to the Think Bright Merchant involved in that Identification Activity.

Think Bright specifically disclaim any responsibility or liability for the actions of such Think Bright Merchant. While Think Bright will inform them that they are only permitted to communicate with you for the purposes of the specific promotion with Think Bright, Think Bright do not have any responsibility for the actions of the Think Bright Merchant, and the actions of the Think Bright Merchant are not in our control.

Think Bright may share your information with authorised third party service providers.

Think Bright provide some of our services and products through third parties. These third party service providers perform functions on our behalf, like sending out and distributing our administrative and promotional emails.

Think Bright may share your Personally Identifiable Information with such Service Providers to fulfil orders, deliver packages, send postal or email, administer contests or remove repetitive information on customer lists, analyse data, provide marketing assistance, provide search results and links, process credit card payments, operate the site, troubleshoot, and provide customer service.

Think Bright may also collect personal information from individuals and companies (“Affiliates”) with whom Think Bright have business relationships and may have to also share their information with Service Providers to accomplish our administrative tasks.

For example, when you order a service, Think Bright release your credit card information to the card-issuing bank to confirm payment for the service and, if applicable, release your address to the delivery service to deliver the service. Likewise, Think Bright may release an Affiliate’s information to our bank to send out a payment.

Think Bright encourage Think Bright Merchants and Third Party Service Providers to adopt and post privacy policies. The use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.

Think Bright may share, sell or rent your account information, not including credit card information, to others if you have provided your consent by becoming a daily email subscriber and/or Think Bright member.

Think Bright may share your information in a business transfer. As with any other business, Think Bright could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information Think Bright maintain, including Personally Identifiable Information. Personally Identifiable Information would remain subject to this Privacy Policy.

Think Bright may share your information for our Protection and the Protection of Others.

Think Bright may also disclose Personally Identifiable Information when Think Bright believe release is appropriate to comply with the law or a court order; enforce or apply this Privacy Policy, our site Terms of Use or other agreements; or protect the rights, property or safety of the site, its Users or others.

6. Updating and Correcting Information

Think Bright believe that you should have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by updating your profile in “My Account” settings or by sending us an email. Please indicate your name, address and email address, and what information you would like to update when you contact us.

Think Bright encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however because Think Bright keep track of past transactions, you cannot delete information associated with past transactions on the site. In addition, it may be impossible for us to completely delete all of your information because Think Bright periodically backup information.

7. User Choices on Collection and Use of Information

As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the site.

As a condition of purchase of our products and services, Think Bright will send you Administrative and Promotional emails. Think Bright will send you information regarding your account activity and purchases as well as updates about our products and promotional offers. You cannot opt-out of Administrative Emails.

“Administrative Emails” relate to a User’s activity on the site, and include emails regarding a particular User’s account, requests or inquiries, and purchases of products and services. In contrast to Administrative Emails, however, you do have a choice with respect to Promotional Emails.

Promotional Emails advertise our products and services, including exclusive sales and other offers, and/or the products and services of our Advertisers and Affiliates.

If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by e-mailing us at privacy@loveitup.com.au, or by hitting the “unsubscribe” button at the bottom of any of our e-mails. When contacting us, please indicate your name, address, email address, and what Promotional Emails you do not want to receive.

8. Data Tracking

Cookies

To facilitate and customise your experience with the site, Think Bright store cookies on your computer. A cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains information about that User. Think Bright use cookies to save you time while using the site, remind us who you are, and track and target User interests in order to provide a customised experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors.

In addition, Think Bright may use Third Party Advertising Companies to display advertisements on our site. As part of their service, they may place separate cookies on your computer. Think Bright have no access to or control over these cookies.

This Privacy Policy covers the use of cookies by our site only and does not cover the use of cookies by any Advertiser. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies.

Please note that if you decline or delete these cookies, some parts of the site may not work properly.

Other Tracking Devices

Think Bright may use other industry standard technologies like pixel tags and web beacons to track your use of our site pages and promotions, or Think Bright may allow our Third Party Service Providers to use these devices on our behalf.

Pixel tags and web beacons are tiny graphic images placed on certain pages on our site, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action.

Pixel tags allow us to measure and improve our understanding of visitor traffic and behaviour on our site, as Loving Well as give us a way to measure our promotions and performance. Think Bright may also utilise pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.

9. Privacy Policies of third party sites

This Privacy Policy only addresses the use and disclosure of information Think Bright collect from you. Other sites that may be accessible through this site have their own privacy policies and data collection, use and disclosure practices. If you link to any such site, Think Bright urge you review the site’s privacy policy. Think Bright are not responsible for the policies or practices of third parties.

10. Miscellaneous Privacy Issues

Children

Minors under the age of 18 may not use the site. Think Bright do not collect or maintain information from anyone known to be under the age of 18, and no part of the site is designed to attract anyone under the age of 18

Think Bright does not sell products for purchase by children. In certain instances, Think Bright sell children’s products for purchase by adults.

If you are under 18, you may use Think Bright only with the involvement of a parent or guardian.

Public Areas

Think Bright may provide areas on our site where you can publicly post information about yourself, can communicate with others, or can review products, services, and submit media content. This information may be accessible by other consumers and companies and may appear on other sites or web searches, and therefore this information could be read, collected, and used by others.

For example, if you post your email address along with a public restaurant review, you may receive unsolicited messages. Think Bright have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.

11. Contacting Us

Whether you’re a new or loyal customer, restaurant owner, marketer, publisher, media member or job seeker Think Bright would like to stay connected and want to hear from you!  You can contact us via the contact us page or emailing us at customerservice@thinkbrighter.com.au

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